1. Overview
EliteInnerCircle operates as an invitation-only private membership platform. All membership subscriptions are processed securely through our payment provider. By completing a purchase, you acknowledge and agree to the refund terms outlined below.
2. Non-Refundable Payments
All membership subscription payments are
non-refundable once processed. Upon successful payment, access to platform features is granted immediately. This includes but is not limited to:
- —Gold, Platinum, and Black tier memberships (monthly and annual)
- —Visibility boosts and feature add-ons
- —Concierge service credits
- —Any partial billing period after cancellation
3. Exceptions — When Refunds May Be Considered
We may consider refunds on a case-by-case basis under the following limited circumstances:
- —You were charged incorrectly or experienced a duplicate charge
- —The Platform experienced a material service failure for an extended period (48+ hours)
- —Your membership application was rejected after payment was processed
- —Applicable consumer protection law in your jurisdiction requires a refund right
All refund requests must be submitted within
7 days of the original charge.
4. No Refunds for Outcome Dissatisfaction
EliteInnerCircle is a networking platform — it does not guarantee any specific social outcomes, connections, or relationship results. Refunds will not be issued due to dissatisfaction with connection outcomes, a change of mind, or failure to use the platform after access was granted.
5. Cancellations
You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation:
- —Your access remains active until the end of the current billing period
- —No future charges will be made
- —No partial refund is issued for the remaining unused period
6. How to Request a Refund
To submit a refund request, email us at
support@eliteinnercircle.vip within 7 days of the charge, including:
- —Your registered email address
- —Date and amount of the charge
- —Reason for the refund request
- —Any supporting documentation
We will respond within 5 business days.
7. Chargebacks
Filing a chargeback without first contacting us will result in immediate account suspension. We maintain detailed transaction records and will provide full documentation to dispute any fraudulent chargeback. We encourage you to contact us first — disputes can almost always be resolved directly.
8. Payment Provider Information
All payments are processed by our authorized payment provider, which handles billing, tax compliance, and payment processing. Our payment provider may have their own refund procedures. For billing disputes, please contact our support team first.